Privacy Policy

1. Information we collect

We collect the information submitted through our inquiry form, including your name, contact details, organisation, areas of interest and inquiry details. We also receive limited technical information needed for security and abuse prevention.

2. How we use information

• To review and respond to inquiries
• To provide requested information and coordinate relevant OASIS services
• To maintain communication records and improve our response process
• To protect the website and prevent misuse

3. Sensitive information

Do not submit medical records, test reports, diagnostic images, passport information, payment-card information or urgent medical information through the inquiry form. If additional documents are required, our team will explain an appropriate sharing method.

4. Sharing and service providers

We do not disclose personal information to third parties without consent, except where required by law or where service providers process information on our behalf for website hosting, security or email delivery. We require such providers to handle information only for the relevant purpose.

5. Security and retention

We take reasonable organisational and technical measures to protect personal information. We retain inquiry information only for as long as reasonably necessary for the purposes above, legal obligations and dispute handling.

6. Requests and contact

For questions or requests concerning personal information, contact OASIS Co., Ltd. at info@oasis-nippon.com. We may need to verify the requester’s identity before responding.