01BEFORE TRAVEL
Before travel
We organise the inquiry and medical records, then confirm care options, costs, timing and travel requirements.
- Medical information
- Provider inquiry
- Travel preparation
Healthcare & LaboratoryOASIS LIFE
Support before, during and after care in Japan.
Professional coordination in Chinese, English and Japanese. From provider inquiries and travel preparation to interpretation, transport and post-return information support, OASIS Life provides one continuous point of contact.
MEDICAL TRAVEL SUPPORT
One point of contact for the details
between healthcare and travel.
International care involves medical-record preparation, provider inquiries, cost and schedule confirmation, visas, transport and language support. OASIS Life connects the patient and medical institution through a dedicated coordinator, working with specialist staff to organise the information and practical arrangements required before travel, throughout the stay and after returning home.
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TRILINGUAL COORDINATION
Chinese, English and Japanese,
from the first inquiry onward.
We support communication among patients, families and medical institutions, helping align not only language but also medical information, schedules, transport and accommodation arrangements.
中文CHINESE
EnglishENGLISH
日本語JAPANESE
ONE COORDINATION DESK
Professional support throughout the journey
A dedicated coordinator serves as the central contact and shares information with specialist staff, supporting provider inquiries, arrangements in Japan and communication after the patient returns home.
CONTINUOUS SUPPORT
Connecting every stage of the journey
A single coordination contact keeps confirmed medical information and practical arrangements organised at each stage.
02IN JAPAN
During the stay
We connect arrival, appointments, examinations or treatment, interpretation and local transport around the confirmed plan.
- Local transport
- Medical interpretation
- In-country coordination
03AFTER RETURN
After returning home
We organise clinical information and support follow-up questions, review appointments and ongoing coordination where needed.
- Clinical information
- Follow-up questions
- Further coordination
SERVICES
How we support patients
Support is tailored to the patient’s needs and the acceptance requirements of the medical institution.
Organising medical information
We organise care objectives, medical history, records, imaging and test data for a provider inquiry.
Coordination with medical institutions
We confirm potential acceptance, proposed care, estimated costs, required stay and scheduling with the medical institution.
Medical-stay visa support
Where required, we coordinate preparation and progress checks with an appropriate guarantor organisation.
Travel and accommodation coordination
Flights, accommodation and transport between the airport, hotel and medical institution are aligned with the care schedule.
Medical interpretation and accompaniment
Professional language support can be arranged for consultations, tests, explanations, admission and discharge.
Post-return information support
We help communicate clinical information, follow-up questions and arrangements for further care after the patient returns home.
PREPARATION
What we review at the first consultation
Complete documentation is not required at the outset. We review what is available and explain the next information or documents needed.
Medical information
Care objectives, medical history, medication, test results, imaging and referral documents
Schedule and stay
Preferred dates, expected length of stay, companions, accommodation and mobility needs
Language support
Preferred language, interpretation requirements, document translation and communication method
Cost categories
Medical fees, coordination fees, interpretation, transport and accommodation
PROCESS
From first inquiry to follow-up
Each stage proceeds using confirmed information from the medical institution and the patient.
- 01Initial inquiry
We review the requested care, current situation and preferred travel period.
- 02Medical information
Records, test results and images are organised and translated as needed.
- 03Provider inquiry
Acceptance, proposed care, estimated cost and schedule are confirmed.
- 04Travel preparation
Documents, accommodation, transport and interpretation are coordinated.
- 05Care in Japan
We support local transport and coordination during the medical visit.
- 06Post-return support
Clinical information and follow-up questions are communicated when needed.
CLEAR RESPONSIBILITIES
Clear roles for confident coordination
We distinguish OASIS Life’s coordination role from the clinical decisions made by the medical institution and communicate using confirmed information.
Information and practical coordination
- Organisation of inquiries and medical information
- Provider liaison, scheduling and cost confirmation
- Interpretation, travel, accommodation and document coordination
- Communication of records and questions after return
Clinical assessment and decisions
- Acceptance decisions and proposed care plans
- Examination, diagnosis, treatment and clinical explanation
- Explanation of risks, limitations and alternatives
- Clinical response during emergencies and after treatment
Quotations distinguish medical fees from coordination, interpretation, transport and accommodation costs. Provider acceptance, treatment outcomes and visa issuance remain subject to the decisions of the responsible institution or authority.